Last updated: July 15, 2026
Zeans Brands LLC ("Zeans Brands," "we," "us," or "our") is an e-commerce company that builds, owns, and operates a portfolio of direct-to-consumer brands. This Refund Policy sets out the terms under which refunds may be issued for products or services provided by Zeans Brands LLC or any of its portfolio brands.
This website (zeansbrands.com) is the corporate website of Zeans Brands LLC. We do not sell consumer products directly through this website — it exists to provide information about our company, business model, and portfolio of brands.
Products purchased from any of our portfolio brands are governed by the refund and return policy of that specific brand. Each brand maintains its own customer service and return procedures, published on its own website. Please refer to the relevant brand's site for its specific policy.
Where applicable, refunds may be issued when:
To request a refund, contact us at contact@zeansbrands.com with your order number, transaction details, and the reason for your request. We review every request and respond within 5 business days.
Approved refunds are processed to the original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.
If you wish to cancel a service engagement, contact us as soon as possible. Cancellations are governed by the specific service agreement in place; where no agreement exists, cancellations made before work has commenced will be refunded in full.
If you are unsatisfied with the outcome of a refund request, please contact us directly so we can work toward a resolution. We are committed to treating every customer fairly and resolving disputes promptly.
If you have any questions about this Refund Policy, contact us at:
Zeans Brands LLC
2525 Arapahoe Ave, Ste E4 #1049
Boulder, CO 80302, United States
Email: contact@zeansbrands.com
Phone: +1 (720) 970-3727